CHILD & FAMILY SUPPORT WORKERS
Our Child and Family Support Workers offer a safe, caring and supportive service to children of all ages, cultural and religious backgrounds including those with special needs. They respect every child as an individual regardless of gender, cultural background or ability. Our specialist workers provide a whole range of services for children using the Every Child Matters strategy as a framework for the excellent work they do.
They give every child the opportunity to reach their potential through creative and worthwhile play activities, and offer emotional support within a warm, caring and safe environment.
Many of the children are very distressed because of the violence they have witnessed or suffered personally. Often it is only when children are in the safety of a refuge that they disclose abuse for the first time, so it is essential that we have experienced workers who can respond to their needs.
The Child and Family Support Workers welcome the child/children into the refuge, reassure them and show them around. They build up a trusting relationship with each child and talk about any worries or concerns they may have.
They also:
- support mum and child/children in developing life skills to enable independence, re-build self worth, esteem and confidence, in developing parenting skills, complete children’s forms
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talk about what the child has experienced/witnessed
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assess the child’s needs
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talk to mum about any worries she has about the child/children
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prepare welcome packs to give to the children
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organise play sessions or sessions with older children to find out more about them as a person, ie their hobbies, likes and dislikes etc
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record individual plans for each child
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contact school, nurseries and the Local Education Authority for a placement
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assist with any problems the child has in attending school
liaise with other agencies such as Health Practitioners and Social Services
This service provides practical and emotional support to families who have experienced abuse and who have recently left the refuge and are re-housed in the local area. The type of support provided varies depending on the needs of each individual family. The support is both practical and emotional
We offer help and support for as long as the family need it. The family situation is reviewed on a regular basis and when it is mutually agreed by both parties the After Care support will cease to exist. Even when support has ended, the families can still contact the Child Support Workers for any help and advice.
Useful Contact Numbers and Websites
Childline 0800 1111
National Domestic Violence Helpline 0808 2000 247
www.childline.org.uk www.bbc.co.uk/relationship/domestic violence




